It is difficult to define mediation. No simple definition can adequately cover all aspects of what can be included in the process. However, the following definition is simple yet adequate enough to explain the bare essentials.
“Mediation is a process in which the parties to a dispute, with the assistance of a neutral third party (the mediator), identify the disputed issues, develop options, consider alternatives and endeavour to reach an agreement.”
(Part of a definition developed by the Australian Commonwealth Government’s advisory body on Alternative Dispute Resolution.)
Further details are available for you to read on the following pages: