What skills and techniques should you look for when choosing a mediator?

It would seem that the following skills and techniques are effective in producing both settlements and satisfaction for the participants (see Mediator Skills and Techniques):

  • effectiveness at facilitating communication and listening;
  • being active in structuring the process;
  • focusing on feelings, relationships, concerns and interests;
  • an emphasis on problem-solving;
  • creativity at generating options and solutions;
  • a greater number and variety of interventions.

I have these skills and techniques and have demonstrated them in my mediation practice. Visit Testimonials page for more information.